University mistakenly sends students email telling them they’d failed

University mistakenly sends students email telling them they’d failed

Manchester University mistakenly sends every student on a MA course an email telling them they had failed the year and needed to change course

  • Every student on Chemical Engineering course received erroneous email
  • It told them they had failed the year and needed to change course or drop out
  • Eight minutes later, administrators sent another email, confessing to mistake 

A university has apologised after every student on an MA course was sent an email sent by mistake telling them they all had failed the year.

An admin error at the University of Manchester meant dozens of students on an Masters Chemical Engineering course were told they needed to change course or drop out.

After eight minutes of panic for some students, a correction email was sent out, assuring them that the first email was a mistake.

Manchester University mistakenly sent every student on a course an emailing telling them they had failed the year

One student told The Tab he ‘almost died’ he was so shocked by the email.

The initial email, sent at 1.07pm yesterday, read: ‘I regret to inform you that you have failed to meet the academic requirements of the MEng programme.

‘You have not achieved the required year mark average and/or have failed too many credits.

‘As a result, the CEAS Examination Board has resolved that you be transferred to the BEng programme.

‘Please note that this outcomes means that you have not been permitted to continue to the next academic year of your programme. As a result, your student record will be updated to reflect your early exit.’

At 1.15pm, students received the follow-up email, which read: ‘Please ignore the email you have just received with the subject ‘2018/19 – Completion of Program – Notification of Award’.

‘This was sent in error to a large number of students. We apologise for this inconvenience.’

One fourth year student told the student news website the email error was a moment of ‘utter incompetence,’ adding: ‘This is another level of p**s taking.’ 

Manchester University have been contacted for comment. 

 

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