A SHOPPER says she was left in tears after being asked to try on a larger dress as she would “ruin” the smaller one.
Sophie Roberts, 20, claims she was told she had “no chance” of getting into a size 10 to 12.
Her allegations of “fat-shaming” were backed by other customers at the family-run boutique.
But the owner denied the claims, insisting Sophie chose a 6 to 8 and he was trying to help her find the right size.
Sophie said she took a selection of dresses to the changing room, but one was taken by a male member of staff.
She claimed: “He said, ‘You are too large for this, you are not trying it on’.
“I said, ‘Excuse me’? to which he replied, ‘Sorry love, you are not a size 10 or 12’.
“Normally I am a 12 or 10 and every shop is different but that’s not the point really.
'YOU'LL RIP THE DRESS'
“He said ‘You’ll rip the dress’. I know 100 per cent it was not going to rip.”
She claims she offered to pay £20 if she ripped the dress but was refused at Lillie’s in Southampton.
Sophie, a landscaper from London, was with pal Charlie Maidment, 21, ahead of a night out last Saturday.
She said she was told: “It might fit your mate but not you.”
Sophie went on: “I went from being angry to really upset. I didn’t want to cry, but it just suddenly started. I said, ‘You clearly don’t have daughters as you’d never speak to a woman like that’.”
More than 20 other customers online reported “rude” treatment, including comments about their appearance.
A video also emerged of one returning a “faulty” ripped dress.
Mr Arora accused Sophie of making up “total lies”.
He said: “She picked up four dresses, three were 10-12 and one was a tiny dress, 6-8.
“I said, ‘Let me go and get the right size for you’. Her friend said, ‘Are you calling her fat?’
“She kept repeating it and I told her we’ve been in business 20 years, we don’t use these kinds of derogatory terms. We’re running a small business as husband and wife, they would not do this to Topshop or Next. I was just trying to sort her size out and they blew it out of proportion.”
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