‘All circuits are busy’: There’s a reported widespread service outage affecting Verizon customers

‘All circuits are busy’: There’s a reported widespread service outage affecting Verizon customers

Verizon (Photo: Spencer Platt / Getty Images)

There’s a network outage reportedly happening at Verizon and it’s impacting landline and internet customers in pockets of the U.S.

Just after midnight, customers began reporting issues to the tracking website DownDetector.com from much of the western half of the country. Chicago, Omaha, Neb., and Virginia Beach were among the areas with the most reported issues. 

Some customers say they received an email that service is restored. Others say the problem persists. 

“Verizon needs to fix this! I have a medically fragile child who goes to school and I need my phone working so that if anything happens, I know about it,” Jennifer Blanton reported to DownDetector. 

The Frederick Police Department in Maryland is also reporting issues with Verizon. It also says Verizon told them it’s a nationwide outage and there’s no estimated ETA for a fix. #ABC7AlertDeskhttps://t.co/lEiXjlHln9

Reports of a service outage peaked around 7:00 a.m. ET this morning, says the website. Verizon didn’t immediately respond to our request for comment on the service interruption.  

Many say their calls are unable to connect to landlines. When attempting to make a call, they get a notice stating “All circuits are busy. Please try again later.” Others say texting is finicky. 

Some fear they won’t be able to call police departments and hospitals if there is an emergency.

UPDATE THE PHONE ISSUE APPEARS TO BE ISOLATED TO VERIZON WIRELESS CUSTOMERS ONLY! WE ARE CURRENTLY WORKING ON THE ISSUE TO GET IT RESOLVED QUICKLY

Issues with cellphone service were the highest reported problems followed by landline internet, according to DownDetector.  So far, there’s no clear cause for the outage. 

Follow Dalvin Brown on Twitter: @Dalvin_Brown. 

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